3301770 - Participant Count not shown in Graphical view of Overall Form Rating and Section Rating in 360 Detailed Report

Participant count is shown as (0) in Graphical view of Overall Form Rating and Section Rating in 360 Detailed Report even though ratings are present and the participant count does show up in individual item ratings.

SAP SuccessFactors 360 Multi Rater

1. Launch a 360 Review Form and go through the evaluation stage and complete the form.

2. In the completed form, open the 360 Detailed Report and check that in in Graphical view of Overall Form Rating and Section Rating , the participant count shows as (0) even though the ratings are present.

3. Also notice that the same participant count does show up in the individual item ratings.

As the below steps require provisioning access to check and make changes in the Form Template XML, kindly please reach out to your Implementation Partners / Product Support for assistance.

1. This is caused because “No calculation on form” is enabled for the Form Template. Hence, when data is fetched from the forms , no participants have any section or overall form ratings and so the report fetches unrated ratings from the form and the participant count in graphical view shows as 0.

2. But as "Calculate the item ratings by sub-item ratings in Detailed 360 Report." is enabled in the Form Template Settings, these ratings are calculated later in 360 detailed report. As result, even though the Overall Rating and Section Ratings do show up, but still the participant count remains as 0.

Please enable ‘Calculation on form’ and then re-launch the forms to see the participant counts in Overall Rating and Section Rating Graphical Views correctly. Please note that these changes do not reflect on the live form.

2069148 - Reports - Detailed 360 Report - 360 Multi-Rater - SAP for Me

2069244 - Reports - Detailed 360 Report - Calculate the item ratings by sub-item ratings - 360 Multi Rater - SAP for Me

Participant count, 360 detailed report, overall ratings, section ratings, 360 Review Form , KBA , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , Problem