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3301799 - Error: (dberror) [2]: general error: change not allowed for tenant database

Symptom

You want to change some parameter's value in the ini file of your HANA Cloud tenant.

For example, you would like to apply KBA 2363544 to increase prefetch timeout value:
      ALTER SYSTEM ALTER CONFIGURATION ('dpserver.ini', 'SYSTEM') SET ('framework', 'prefetchTimeout') = '7200' WITH RECONFIGURE;
      ALTER SYSTEM ALTER CONFIGURATION ('dpserver.ini', 'SYSTEM') SET ('framework', 'prefetchIdleTimeout') = '7250' WITH RECONFIGURE;
      ALTER SYSTEM ALTER CONFIGURATION ('dpserver.ini', 'SYSTEM') SET ('framework', 'messageTimeout') = '7300' WITH RECONFIGURE;

But the command execution failed with the following error message:

Could not execute 'ALTER SYSTEM ALTER CONFIGURATION ('dpserver.ini','SYSTEM') SET ...'
Error: (dberror) [2]: general error: change not allowed for tenant database


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Environment

HANA Cloud QRC 3/2022 and lower

Product

SAP HANA Cloud 1.0

Keywords

QRC 4/2022, QRC 4, change not allowed for tenant database, hana cloud, SDI parameter , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , HAN-DP-SDI , SAP HANA smart data integration (SDI) , Product Enhancement

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