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3302024 - SAP Marketing - Unexpected Outbound Failed Interactions created from Campaign

Symptom

You execute an email campaign in SAP Marketing. Some contacts do not receive the campaign email but get unexpected 'outbound failed' interactions created instead.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Marketing Cloud Edition

SAP Marketing On-Premise Release 2020

Product

SAP Marketing 2020 ; SAP S/4HANA Cloud 2302

Keywords

OUTBOUND_FAILED, CUAN_MKT_EXEC_FRW112, CUAN_MKT_EXEC_FRW 112 Campaign, Outbound Failed, No dynamic content found for contact "&1" (segmentation object "&2").
Kampagne, Ausgang fehlgeschlagen, Kein dynam. Inhalt für Kontakt "&1" gefunden (Segmentierungsobjekt "&2").
Campagne, Échec de sortie, Aucun contenu dynamique trouvé pour contact "&1" (objet de segm. "&2") , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-SEG , Segmentation , Problem

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