SAP Knowledge Base Article - Public

3302171 - When creating Visit from a Contact, the attendee is automatically determined

Symptom

When you create a Visit from a Contact, the Contact is automatically added as an Attendee

Environment

SAP Cloud for Customer

Cause

It is the current system behaviour that Contacts are automatically added as Attendees when created from the Contacts work centre.  While it is possible to turn this determination off for Accounts, Opportunities, and Leads, this functionality is not available in the Contacts view.

Resolution

This is the current system behaviour.

See Also

3138352 - Visits Attendees Are Not Automatically Determinated

Keywords

contact, attendee, visit , KBA , LOD-CRM-ACT-VST , Visit Planning , LOD-CRM-CON , Contact , Problem

Product

SAP Cloud for Customer core applications 2302