3302438 - Benefit Enrollment Group Workflow does not show Send Back Button

Benefit Enrollment Group Workflow does not show Send Back Button

*"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

1. Go to Configure object definition > Benefit Enrollment Group > Pending Data=Yes.
2. Trigger a Benefit Enrollment Group workflow as per setup.
3. Check the workflow as an approver > there is no 'Send Back' button in workflow approval actions:
    

Inflight changes are not supported for Benefit Enrollment Group workflows because it would be for a group of benefits, only 1 workflow would be actioning on multiple benefits. So its either approve or decline. We cannot send it back.

• This is an expected behavior regardless of 'Pending Data' setting in object definition.
• Please log an enhancement request to product team along with requirement, if needed. Kindly follow KBA-2090228 on help with raising enhancement idea.

Benefit Enrollment Group, send back, enrollment group, enrollment workflow, BenefitEnrollmentGroup , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Product Enhancement