3302452 - Agent Status in RPA Factory Remains in 'idle'

The User had setup the desktop Agent, Triggers and Agents. Upon execution, the automation got triggered but the status of the Job remains in status "Ready"

And the agent status remains in status 'idle'

User tried to

-- Restart the connection

-- removed and added the tenant in the desktop agent

-- Checked whether a project is assigne but there is tenant where bot runs without a project

But still the issue persists

SAP Business bydesign

 idle, desktop agent, sdk, bot, upto date , KBA , AP-ML-RPA-PRV , ByDesign - Robotics process Automation - Tenant Provisioning , CA-ML-IPA , IPA , Problem