SAP Knowledge Base Article - Preview

3302476 - The error “The viewer could not process an event. Error on processing Extension: Fail to initialize ”displays when running Crystal Report after updating to BI 4.3

Symptom

After updating from BI 4.2 to BI 4.3, when running or viewing any Crystal Report with the processing extension applied, the report fails with the error: The viewer could not process an event. Error on processing Extension: Fail to initialize: \{0\}. 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3
  • SAP Crystal Reports 2020

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

crystal reports 2020, bi4.3 ,processing extension,The viewer could not process an event. Error on processing Extension: Fail to initialize: \{0\}.  , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem

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