SAP Knowledge Base Article - Preview

3302484 - Wrong type of attribute assigned when syncing with knowledge bases

Symptom

  • A Variant Configuration (VC) product from S/4HANA containing an attribute with multiple values,  isn't displayed in CPQ as ‘Checkboxes’ as expected after doing KB sync.
  • Instead it is displayed as a “User input – String” of Attribute Type "User Selection". PFA screenshot.
  • So instead of having a list of possible values, the user must provide it himself. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SALES CLOUD CPQ

Product

SAP CPQ 2020

Keywords

KB attribute type, KB attribute, Sync attribute with KB, multi value, multiple values in KB, multiple values in knowledge base, material, characteristics, S/4HANA, KB sync, attributes,  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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