Symptom
You have a requirement to receive Tasks and Email Notification for messages in Web service Message Monitoring view but there is no option to enable these feature.
However, the same feature is available for Business Communication Monitoring
Environment
SAP Business bydesign
Cause
This feature is not available for Web service Message Monitoring
Resolution
1. Subscribe to Task option is only available for Business Communication Monitoring and not for Web service Message Monitoring.
The BO for Business Communication Monitoring has task types defined but there is no task types defined on the BO for Web service Message Monitoring. Hence, this is New requirement
2. In workflow rule, we have the Workflow rule option to trigger the e-mail notification. The Business Communication and Web service Message objects are not available in the Workflow rule.
This is a new requirement
Please provide your feedback in customer influence forum
Keywords
subscribe to task, workflow rule, email, tasks, Web service Message Monitoring, Business Communication Monitoring , KBA , AP-RC-CEC-B2B , ByD On-Demand Cloud-Process Integration B2B , SRD-CC-BTM , Business Task Management , Problem