Symptom
When you execute bot "Automated supplier invoice upload (1R1)",
The job on the iRPA factory shows 'Completed' but the invoice pdf which is in ToBeProcessed folder moves from ToBeProcessed folder to Failed folder.
The log file shows the error 'Call to OData service failed'
Environment
SAP Business bydesign
Resolution
Check whether the Desktop Agent, SDK dependencies and respective Bot are in latest version
For Desktop Agent and SDK dependencies version, refer to the Blog - https://blogs.sap.com/2023/02/01/keeping-robotic-process-automation-environment-up-to-date/
For Bot, check the bot in the store and use Update button to update it
In case the issue persists, report an incident with the details about the version ID of Desktop Agent, SDK dependencies and respective Bot
Keywords
odata service failed, sdk, desktop agent, bot, upload supplier invoice, invoice scanning , KBA , AP-ML-RPA-PRV , ByDesign - Robotics process Automation - Tenant Provisioning , AP-ML-RPA-EXE-1R1 , Bot - Automated supplier invoice upload , Problem