SAP Knowledge Base Article - Public

3302717 - Unable to find 'Mean Score' field in report - LMS


While creating a report, the field "Mean Score" is not available in both Canvas report and Story report.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Access the Report Center
  2. Create a Canvas Detailed Reporting query
  3. Expand the Learning schema under the live data option
  4. Expand the 'Class' domain
  5. Try to find the 'Mean score' field, it is not available.


  1. Access the Report Center
  2. Create a Story Reporting query
  3. Search for "Mean Score" field.


Mean score is calculated over multiple scores given by users according to the rating scale configured while the item is created, hence, being a transient field which is not supported by the online report designer within the report center.


An idea can be submitted to the SuccessFactors product development team on this regard, here is how:

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

See Also

2671960 - Item Evaluation report - mean score of the class


mean, score, class, learning, survey, item, ORD, detailed, reporting, canvas, LMS, story, analytics, embedded, people , KBA , LOD-SF-ANA-ORD , Online Report Designer , Product Enhancement


SAP SuccessFactors HXM Suite all versions