3302732 - Authorization Error When Using A Custom OData Service Using Certificate

You have a custom OData service and you are receiving the following error for a specific custom object using certificate.

"Inconsistent Authorization: Re-activate Communication Arrangement"

 SAP Cloud for Customer

1. Open postman.
2. Use certificate for authentication.
3. Paste the URL "https://my******.crm.ondemand.com/sap/c4c/odata/cust/v1/customodata/ABC".
4. Use GET method and send.
5. Error appears: "Inconsistent Authorization: Re-activate Communication Arrangement"

One possible reason for this error can be related to the work center selected under your custom OData service.

To solve this issue please follow these steps:

1. Go to OData Service Explorer.
2. Search for your custom OData service and click to edit.
3. Select the entity "XYZ".
3. Change work center view assignment to the correct one.
4. Save and Activate the service.

 OData, Authorization, Re-active, Communication Arrangement, Inconsistent, Custom , KBA , LOD-CRM-INT-API , OData API (C4C Only) , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2302