Symptom
When trying to enable Docusign the below error appears: "Failed to get access token OAuth flow: invalid_user - user_not_found".
Environment
SAP SuccessFactors Onboarding
Cause
Issue happens due to invalid credentials.
Resolution
Make sure to provide the correct credentials when setting up the configuration.
Keywords
Docusign, Invalid, esign, e-sign, signature, e-signature, esignature , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem
Product
SAP SuccessFactors Onboarding all versions