SAP Knowledge Base Article - Public

3302793 - Excel XLSM Extension File Not Allowed

Symptom

Some File Extensions, for example, XLSM from Excel is not allowed in the system.

Environment

SAP Cloud for Customer

Reproducing the Issue

Send an email to Cloud for Customer with some file extensions, for example:

* adp, * * bas, bat, bhx, cab, * chm, cmd, com, cpl, crt, csr, der, exe, fxp, hlp, hta, inf, ins,
isp, its, js, jse, lnk, * maf, mag, mam, mar, mas, mat, mde, mim, msc, msi, msp, mst, * pcd, pif, reg,
scr, sct, shb, shs, vb, vbe, vbmacros, vbs, vsw, wmd, wmz, ws, wsc, wsf, wsh, xxe, docm, xlsm

The system does not allow these, even via MIME exception.

Cause

Due to Malware threat, we cannot allow those extension files to keep in mail server.

Resolution

Recommendation is to avoid using mentioned file extensions.

Keywords

KBA , SRD-CC-FED , Feeds , Problem

Product

SAP Cloud for Customer add-ins all versions