Symptom
In Ad-hoc reports duplicated rows of data is visible for the same subject, when the rating columns are included even with Enable Distinct option enabled
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Calibration
- Ad Hoc reporting
Reproducing the Issue
- Go to Report Center
- Create a new table report
- For this example add Subject Username, Current Route Step name, Status, Overall Objective Rating, Overall Competency Rating, Overall Performance rating fields to the column
- Tick the
- The report will return several rows although you expect to have only one
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Cause
- Issue occurs when HR (or Calibration administrator) is sending the form to the next step at the same time, when the employee is editing the form
- Two operations occurring at same time: form force routing operation and form auto-save operation
- This results in dirty data in feedback table
Resolution
Resolution: report issue to Product Support
Workaround: duplicate records will disappear, after the form is routed to the next step, then back to the original step
Keywords
sf, success factors, ad hoc, center, duplicate, Performance Management, pm , KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem
Product
SAP SuccessFactors HXM Core 2211