SAP Knowledge Base Article - Public

3302908 - Supplier Invoice Scanning Files Move to Successful Folder But Do Not Appear in the Front End

Symptom

You are unable to upload invoices using the Collaboration Window tool.

Environment

SAP Business ByDesign

Reproducing the Issue

Firstly you upload the PDF file using the Collaboration Window tool. The log in the tool is showing as successful. However the file is not showing in the system as expected.

  1. Go to Supplier Invoicing work center.
  2. Go to Invoice Scanning view.

The files are not here.

Cause

You have a change project in the Implementation Projects that was merged but not activated.

Resolution

The activation step can be performed with the activity 'Activate Solution Capabilities' of the change project.

Once you have activated it, the Scanning process should work as expected.

See Also

Keywords

Supplier Invoice; Invoice Scanning; Collaboration Window; Folder; Implementation Projects , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions