Symptom
Role and Recipient column cannot be edited (those are greyed out) even though Output items are 'In Preparation' status and document is in change mode.
Environment
SAP S/4HANA Cloud All versions
Reproducing the Issue
- Go to Change Application Document Output items tab. (for example: Manage Billing Documents, Change a Billing Document, Output items)
- Even though Output item is in Preparation status, user cannot edit Role column or Receiver ID column.
Cause
As per Working with Output Items documentation, Role column and Recipient ID are only editable in Output items of EDI channel.
Resolution
This is working as design. For further editing options please check Editing Output Items help documentation on See also section.
See Also
Keywords
Grey, Greyed, Out, Output items, In preparation, PRINT, EMAIL, Role, Recipient, Receiver, change, edit. , KBA , CA-GTF-OC , SAP S/4HANA output management , SD-BIL-GF-OC , Output Control Billing , Bug Filed