3303128 - [Onboarding] Docusign authentication from Basic to OAuth from SF

Symptom

Recently updated the DocuSign authentication from Basic to OAuth in UAT / Dev instances, Is there any Impact while we perform same actions in PRODUCTION instance.

Environment

SAP SF ONBOARDING

Reproducing the Issue

Upgrade DocuSign authentication from Basic to OAuth in UAT / Dev instances, Is there any Impact while we perform same actions in PRODUCTION instance.

Cause

Resolution

There won't be any effect for the documents which are waiting/in-progress in DocuSign post upgrading to JWT authentication.

For reference : Setting Up DocuSign for Onboarding and Offboarding | SAP Help Portal

Keywords

Docusign, Authentication, JWT, onboarding, basic, oAuth, DocuSign, Sign, signature method , KBA , LOD-SF-OBX-DSN , Docusign Integration , How To

Product

SAP SuccessFactors Onboarding 2211