SAP Knowledge Base Article - Public

3303128 - [Onboarding] Docusign authentication from Basic to OAuth from SF

Symptom

Recently updated the Docusign authentication from Basic to OAuth in UAT / Dev instances, Is there any Impact while we perform same actions in PRODUCTION instance.


Environment

SAP SF ONBOARDING

Reproducing the Issue

Upgrade Docusign authentication from Basic to OAuth in UAT / Dev instances, Is there any Impact while we perform same actions in PRODUCTION instance.

Cause

NA

Resolution

There won't be any effect for the documents which are waiting/in-progress in docusign post upgrading to JWT authentication.

For reference : https://help.sap.com/docs/SAP_SUCCESSFACTORS_ONBOARDING/c94ed5fcb5fe4e0281f396556743812c/d55d2fc4f16e4d749082cc141d400b49.html?q=docusign%20auther

 

Keywords

Docusign, Authentication, JWT, onboarding , KBA , LOD-SF-OBX-DSN , Docusign Integration , How To

Product

SAP SuccessFactors Onboarding 2211