Symptom
An error occurs during SUM run in phase MOD_SELROADMAP/DBCONNCHK_PRE:
>> 2022/12/05 16:33:44 START OF PHASE MOD_SELROADMAP/DBCONNCHK_PRE
Checking DB connect with '/usr/sap/<SID>/SUM/abap/bin/SAPuptool'.
=========== Database Connection Failed ===========
*Error:* The new SAP tools in /usr/sap/<SID>/SUM/abap/bin cannot connect to your
database. For more details, see log file DBCONNCHKPRE.OUT.
Additional details in DBCONNCHKPRE.OUT:
EXECUTING /usr/sap/<SID>/SUM/abap/bin/SAPuptool dbversion
2 ETQ399 Connecting to database 'syb'.
*** FATAL: Got signal 'SIGSEGV' (11)! Please contact the SAP support!
SAPup> Process with PID 10906 terminated with status -11 at 20221207083230!
When the command is run manually with <sid>adm user, the error is similar:
> cd <DIR_PUT>/bin
> ./SAPuptool dbversion
2 ETQ399 Connecting to database 'syb'.
*** FATAL: Got signal 'SIGSEGV' (11)! Please contact the SAP support!
Segmentation fault (core dumped)
Operating system log like /var/log/messages on Linux or trans.log generated by R3trans -d display more details:
/var/log/messages
[2023-02-15 10:51:14] SAPuptool[3306]: segfault at 7f39bb284b08 ip 00007f39bb284b08 sp 00007fff82af6c08 error 15 in libsybdrvodb8.so[7f39bb268000+1d000]
trans.log
4 ETW000 [ dev trc,00000] read_con_info_ssfs(): DBSL supports extended connect protocol
4 ETW000 ==> connect info for default DB will be read from ssfs
4 ETW000 [ dev trc,00000] Wed Dec 14 09:46:05 2022
4 ETW000 [ dev trc,00000] load of SQLLEN8 SYB library libsybdrvodb8.so successful.
4 ETW000 [ dev trc,00000] dbs/syb/merge_retry_on_duprec_with_lf: 0
4 ETW000 [ dev trc,00000] lib_dbsl 753 12/27/2021 04:52:00
4 ETW000 [ dev trc,00000] dbsybslib.dll patch info
4 ETW000 [ dev trc,00000] SAP patchlevel 0
4 ETW000 [ dev trc,00000] SAP patchno 920
4 ETW000 [ dev trc,00000] Last SYBASE DBSL patchlevel 0
4 ETW000 [ dev trc,00000] Last SYBASE DBSL patchno 920
4 ETW000 [ dev trc,00000] Last SYBASE DBSL patchcomment SIQ: allow COMMITs to IQ within load streaming (3134719)
1AETW000 Caught signal 11 SIGSEGV (SEGV_ACCERR) Invalid permissions for mapped object (at 0x00007fdc4af46b08)
R3trans[T][0x55d0b9947f96,0x55d0b9947f96]
R3trans[T][0x55d0b994ee34,0x55d0b994ee34]
R3trans[T][0x55d0b9947abe,0x55d0b9947abe]
R3trans[T][0x55d0b97059f4,0x55d0b97059f4]
<signal handler called> [0x7fdc4e740350,0x13350]
Access rights are set like below:
# ls -al /usr/sap/<SID>/SYS/global/syb/linuxx86_64/sybodbc
total 24944
drwxr-x--- 3 <sid>adm sapsys 4096 Mar 21 2022 .
drwxr-xr-x 4 <sid>adm sapsys 4096 Jan 31 2020 ..
-rwxr-x--- 1 root root 5185504 Mar 21 2022 libsapcrypto.so
-rwxr-x--- 1 root root 5413262 Mar 21 2022 libsapssfs.so
-rwxr-x--- 1 root root 499679 Mar 21 2022 libslcryptokernel.so
-rwxr-x--- 1 root root 166 Mar 21 2022 libslcryptokernel.so.sha256
Read more...
Environment
Software Update Manager
SAP Adaptive Server Enterprise (Sybase , SAP ASE database)
Unix/Linux operating system
Product
Keywords
KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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