3303321 - Why Approvals not triggered based on currently active approval process

You are looking at the Approval tab and you see unexpected approvals.

 or

 You want to know how the approvals are triggered though conditions are not matching as per current approval process.

 or

 You want to know which approval process is  considered by system.

SAP Business ByDesign

 Open the document and go to approval tab

The approval task is triggered before the current approval process start time therefore system is not considering the current approval process.

• Go to Application user management work center
• Select Business Task Management
• Search for the relevant BTM task for the document and note down the date

Or check the date on which you have sent the document for approval and note it down (you may check the changes tab of the document, if such details of when you submitted for approval is not there then consider the creation date of the document).

 Then

• Go to Application user management work center
• Go to Approval process
• Choose all approval process
• Filter for respective  document type  like purchase order
• Now you will see all  approval process for that document type with From and To validity .

Use the above date to select the respective approval process, cause that was the approval process active when you sent the document for approval

Note: This KBA  is applicable for all documents accross ByDeisgn

 Approvals not aligned based on approval process , KBA , SRD-SRM-PRO , Purchase Requests and Orders , AP-SIP , Supplier Invoice Processing , AP-REQ , Internal Request Processing , AP-GSP , Goods and Service Acknowledgement , Problem