SAP Knowledge Base Article - Public

3303330 - User Setup - isSSO Issue

Symptom

User is able to log using SSO even when isSSO toggle is off.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Go to Setup -> Users -> Users;
  2. Create/Edit a user;
  3. Toggle "isSSO" switch on;
  4. User can access CPQ System through SSO;
  5. Go to Setup -> Users -> Users;
  6. Toggle "isSSO" switch off in user configuration;
  7. User still can access CPQ System through SSO.

Resolution

isSSO toggle defines whether user can use CPQ System user credentials (username and password) or not. 
When switched off, user can access system through SSO and use user credentials to access CPQ system and make API calls.
When switched on, user cannot use user credentials to access CPQ System and can only access through SSO. 


See Also

Users - https://help.sap.com/docs/SAP_CPQ/884885f05e6b4c8082254d4d9d63f19b/8c0a8df61ba24a7d95d9b609a228000e.html?version=latest

Keywords

Users, Setup, API, SSO, Federation, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2020