Symptom
If the native preferred language field is linked to the standard language picklist field, it cannot be used to populate language in emails.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Field: Native Preferred Language in manage business configuration and it is linked to the picklist field language.
- Check the picklist under picklist centre you will see the external code is: sv
- Since onboarding is expecting values: sv_SE as the external code, this field cannot be used to set the email locale
Cause
Because the external code of the standard language picklist is having values: sv , es , en etc.
Resolution
This is Product Limitation. Native preferred language field (regardless the picklist used) cannot be used to populate language in emails.
Keywords
Native preferred language, field, picklist , KBA , LOD-SF-OBD , Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public