SAP Knowledge Base Article - Preview

3303764 - Issue with Importing a Project Containing DOX template Artifacts Into Another Tenant

Symptom

You created a DOX template and schema. You need to import a project containing template artifacts into another tenant. When exporting a project into a new environment, the DOX templates and schemas used in this project are not imported together. 

You tried the workaround:
The DOX template and schema were tried to be imported separately in the new environment.  
When the DOX schema and template are imported, the automation needs to be modified accordingly.
But, at runtime you get an error showing that the template is unknown:

"message": "{\"code\":\"irpa_core.error.Error\",\"message\":\"Could not get status for template [doxtemplate0]: \\\"unable to verify the first certificate\\\" The template is probably deleted at Document Information Extraction.\"}"


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Environment

  • Document Information Extraction 
  • SAP Intelligent Robotic Process Automation
  • SAP Build Process Automation

Product

Document Information Extraction 1.0 ; SAP Intelligent Robotic Process Automation 1.0

Keywords

DOX Template Shareability tenants template artifacts SBPA metadata generated templateUid , KBA , CA-ML-BDP , Services related to Business Document Processing , Problem

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