SAP Knowledge Base Article - Public

3303917 - Missing or unexpected values for the Type of Expense Report filed while creating an expense report

Symptom

When creating an expense report for a specific employee, some values for the field "Type of Expense Report" are missing or unexpected

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Travel and Expenses work center.
  2. Go to New Expense report on behalf view.
  3. Inform the employee ID and click on Next.
  4. Open the drop down list for the field Type of Expense Report.
  5. Some values are missing.

Cause

The values shown for the field Type of Expense Report are based according to the Country/Region of the employee.

An incorrect Country/region is assigned for the employee.

Check this as follows:

  1. Go to the Personnel Administration work center.
  2. Go to the Employees view.
  3. Search the employee.
  4. Country/Region column (If the column is not directly visible, clicking the profile picture in the upper right corner. Then select "Start Personalization Mode" and add this column).

See that the country/region is ABC.

Resolution

To solve this issue, it is necessary to terminate the Current Employment for country ABC in the Personnel Administration work center, and perform a Rehire for the correct Country

Steps as follows:

  1. Go to Personnel Administration work center.
  2. Go to Regular Tasks view.
  3. Here, the employee can be terminated from the current country tab, and then rehired under the correct country tab.

See Also

Quick Guide for Regular Tasks (in Personnel Administration)

Keywords

Unexpected Type of Expense Report, Expense Report, Employee, Country , KBA , SRD-FIN-ERM , Travel and Expense Management , AP-ERM-ER , Expense Report , How To

Product

SAP Business ByDesign all versions