Symptom
While configuring the workflow for Purchase order/purchase requisition/purchase contract below problems encountered.
- Notification tab is missing in scenario definition.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open 'Manage workflows for purchase requisition' / Purchase Order application.
Cause
Email template is not maintained on the App Maintain Email template
Resolution
- Go to the app Maintain Email Templates. You need administrator role to use this app.
- Go to the tab Predelivered and search for the template MMPUR_PO_WFL_APPROVAL_EMAIL for purchase order approvals, or search for the template MMPUR_PO_WFL_REJECTION_EMAIL for purchase order rejections.
- Select the template and choose Copy.
Note:
- For Purchase Requisitions, is MMPUR_PR_WFL_APPROVAL_EMAIL
- For Purchase Contract are MMPUR_CTR_WFL_APPROVED_EMAIL and MMPUR_CTR_WFL_REJECTED_EMAIL
Once you have copied the Email template the Notification Tab will be visible on the workflow scenario
Note :
In the app Maintain Email Template you can also copy the predelivered email template SWF_WORKFLOW_COMPLETE_NOTIFY into your namespace. Use the following technical names for your custom template:
-
For approved purchase orders:
YY1_00800238_COMPLETE_POSITIVE--> Sent to PO creator
- For rejected purchase orders:
YY1_00800238_COMPLETE_NEGATIVE--> Sent to PO creator
You copy the predelivered email template SWF_CRT_NOTIFY_RECIPIENTS into the custom name space. You can specify, for example, the following technical name for your custom email template that you want to use to inform about newly created purchase orders:
-
YY1_00800238_CRT_19 --> Sent to approver
These email templates will send an email notification for all the workflow scenarios for PO, the notification Tab will not appear , the recipients are not configured per workflow scenario
See Also
Due date and time of deadline email notification in flexible workflow - 3258013
Keywords
S4_PC, email, template, missing, workflow, notification, approve, reject, deadline, purchase order, purchase requisition, form,YY1_00800238_COMPLETE_POSITIVE , KBA , MM-PUR-GF-WOF-2CL , Workflow (Public Cloud) , MM-FIO-PUR-REL-2CL , Fiori UI for Purchasing Approval (Public Cloud) , Problem
Product
Attachments
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SAP Knowledge Base Article - Public