SAP Knowledge Base Article - Public

3304179 - Email notification tab is missing for purchasing workflows.

Symptom

While configuring the workflow for Purchase order/purchase requisition/purchase contract below problems encountered.

  • Notification tab is missing in scenario definition.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open 'Manage workflows for purchase requisition' / Purchase Order application.

Cause

Email template is not maintained on the App Maintain Email template

Resolution

  1. Go to the app Maintain Email Templates. You need administrator role to use this app.
  2. Go to the tab Predelivered and search for the template MMPUR_PO_WFL_APPROVAL_EMAIL for purchase order approvals, or search for the template MMPUR_PO_WFL_REJECTION_EMAIL for purchase order rejections.
  3. Select the template and choose Copy.

       Note:

  • For Purchase Requisitions, is MMPUR_PR_WFL_APPROVAL_EMAIL 
  • For Purchase Contract are MMPUR_CTR_WFL_APPROVED_EMAIL and MMPUR_CTR_WFL_REJECTED_EMAIL 

Once you have copied the Email template the Notification Tab will be visible on the workflow scenario

Note :

In the app Maintain Email Template you can also copy  the predelivered email template SWF_WORKFLOW_COMPLETE_NOTIFY into your namespace. Use the following technical names for your custom template:

  • For approved purchase orders:

    YY1_00800238_COMPLETE_POSITIVE--> Sent to PO creator

  • For rejected purchase orders:

YY1_00800238_COMPLETE_NEGATIVE-->  Sent to PO creator 

 You copy the predelivered email template SWF_CRT_NOTIFY_RECIPIENTS into the custom name space. You can specify, for example, the following technical name for your custom email template that you want to use to inform about newly created purchase orders:

  • YY1_00800238_CRT_19 --> Sent to approver

These email templates will  send an email notification for all the workflow scenarios for PO, the notification Tab will not appear , the recipients are not configured per workflow scenario 

See Also

Due date and time of deadline email notification in flexible workflow - 3258013

Keywords

S4_PC, email, template, missing, workflow, notification, approve, reject, deadline, purchase order, purchase requisition, form,YY1_00800238_COMPLETE_POSITIVE , KBA , MM-PUR-GF-WOF-2CL , Workflow (Public Cloud) , MM-FIO-PUR-REL-2CL , Fiori UI for Purchasing Approval (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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