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SAP Knowledge Base Article - PreviewSymptom
You are trying to send quotes for approval, and the approvers are not receiving email notifications.
When we check in CPQ logs, we can see erroneous logs stating "Workflow Notification failed.", "Notification to Approver was not sent successfully."
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Environment
SAP SALES CLOUD CPQ
Product
SAP CPQ all versions
Keywords
Email Notification, Approval Rule, Email, Inactive User, Workflow Notification failed, Notification to Approver was not sent successfully , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
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