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3304246 - Table Replication between HANA Cloud and HANA on-premise failing with the error "-10807 Connection down"

Symptom

Executing the command:

ALTER REMOTE SUBSCRIPTION "<subscription>" DISTRIBUTE

fails with the error:

Error: (dberror) [403]: internal error: [SAP AG][LIBODBCHDB SO][HDBODBC] Connection not open;-10807 Connection down: [89013] Socket closed by peer {<ip>:<port> -> <ip>:<port>}

On cloud connector side, the ljs trace contains the following entry:

INFO#com.sap.core.connectivity.tunnel.core.impl.context.TunnelRegistryImpl#tunnel-client-34-4#          #Unregistered tunnel channel [id: 0xb1b45ce4, L:/<ip>:<port>! R:/<ip>:<port>] for tunnelId "account:///<guid>"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP HANA Cloud

Product

SAP Business Technology Platform all versions ; SAP HANA Cloud all versions

Keywords

KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem

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