3304312 - KB sync failure of multiple products. Errors: "Issue with AVC configuration", "The response contains an OData error in the payload. For more details, run the transaction /IWFND/ERROR_LOG on the SAP Gateway hub system"

• You see a large number of KB Sync failure logs in the Logs page of CPQ.
• Errors: "Issue with AVC configuration", "The response contains an OData error in the payload. For more details, run the transaction /IWFND/ERROR_LOG on the SAP Gateway hub system".

SAP SALES CLOUD CPQ

As per the error messages, the issue is on the CPS side.

Please create an incident to CPS team to their component 'LOD-CPS'.

KB sync failure, Issue with AVC configuration, OData error, payload, CPS, error logs , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem