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SAP Knowledge Base Article - PreviewSymptom
You are not able to create new Sales Orders on the Opportunity due to the button "New" that is grayed out.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Product &1 not valid; it is blocked; New; Grayed out; Sales Order; Sales; Order; Opportunity; C4C; Product; Blocked; Deactivated; , KBA , LOD-LE-OPP , Opportunity processing , LOD-LE-CQP , Customer Quote Processing , How To
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