SAP Knowledge Base Article - Public

3304607 - No option to activate external staffing in Maintain Settings for Planning (App ID 103584)

Symptom

Customers who currently use Advanced Resource Management – Project-Based Services (scope item 1KC) are unable to activate the use of an external system for resource staffing. This prevents the migration of customers to an alternative source of resource staffing.

This behavior is only observed where scope Item 1KC is activated.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Login to your configuration environment.
  2. If you use Manage Your Solution, select the application area Customer and Internal Project Management and open the configuration activity Maintain Settings for Planning.
  3. If you use SAP Central Business Configuration, Navigate to Projects and then execute the configuration activity Maintain Settings for Planning.
  4. The configuration activity displays an empty screen.

Resolution

Create an incident on the component XX-S4C-OPR-SRV and request the activation of content for activity ID /CPD/V_PLN_CONFG.

Keywords

External staffing, Plan customer project, 1KC, Plan internal projects, Resource management, CA-CPD-SS, S/4Hana Cloud. , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions