Symptom
- We're allowed to use Brackets in the product and attribute names.
- But when we try to use a condition that contains an attribute with a bracket in it, then we're getting "Unknown tag" error.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Go to Setup
- Look for any Product
- Rules and Messages tab
- Add Rule
- Try to build a Condition containing CTX tag.
- When we use an attribute that has brackets or parentheses in it's name, we get error "Unknown tag".
Resolution
- We should avoid brackets in the naming of attributes if we want the attributes to be to used in conditions.
- All other characters in CTX tag are allowed, except the brackets.
- Please refer to the help documentation for the same: CTX Tags | SAP Help Portal
See Also
Keywords
brackets, parentheses, attributes, CTX Tag, condition, allowed, not allowed, unknown tag, error, rules, formulas, product , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2020