Symptom
Software Update Manager (SUM) fails in the step DEPLOY-COMPONENTS with the below errors :
deployment status: [Skipped]
description: [1. Item is skipped because of failed deployment of item 'sap.com_com.sap.portal.pcm.metadata.service' and because the applied error strategy is OnErrorStop]
, sdu id: [sap.com_tc~ui~lightspeed]
sdu file path: [/usr/sap/BTJ/J00/j2ee/cluster/server1/./temp/tc~bl~deploy_controller/archives/1332/AJAXRUNTIME22P_22-80000486_SCA1674832478085/DEPLOYARCHIVES/tc~ui~lightspeed.sda]
version status: [HIGHER]
deployment status: [Success]
description: []
, sdu id: [sap.com_AJAX-RUNTIME]
sdu file path: [/usr/sap/BTJ/J00/j2ee/cluster/server1/temp/tc~bl~deploy_controller/archives/1332/877193010578861/AJAXRUNTIME22P_22-80000486.SCA]
version status: [HIGHER]
deployment status: [Success]
description: []
, sdu id: [sap.com_com.sap.portal.useragent]
sdu file path: [/usr/sap/BTJ/J00/j2ee/cluster/server1/./temp/tc~bl~deploy_controller/archives/1332/EPBASIS22P_19-80000701_SCA1674832478368/DEPLOYARCHIVES/com.sap.portal.useragent.sda]
version status: [HIGHER]
deployment status: [Aborted]
description: [1. Exception while [registering [update] of [sap.com/com.sap.portal.useragent].
Reason: com.sap.engine.services.deploy.server.utils.concurrent.LockSetNotAcquiredException: The thread DeployThread[sap.com_com.sap.portal.useragent]
id: 193
task: [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.useragent]
subtask: {
creator:DeployThread[sap.com_com.sap.portal.useragent]
id: 193
task: [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.useragent]
subtask:
}
timed out while trying to get the locks for operation [update : sap.com/com.sap.portal.useragent]
Has been waiting for exclusive lock for the node [sap.com/com.sap.portal.design.dataprovider],
which is held exclusively for [startApp : sap.com/com.sap.portal.themes.lafservice] by DeployThread[sap.com_com.sap.portal.runtime.system.connection]
id: 179
task: [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.runtime.system.connection]
subtask: null {
creator:DeployThread[sap.com_com.sap.portal.runtime.system.connection]
id: 179
task: [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.runtime.system.connection]
subtask: null
Active operations:
update : sap.com/com.sap.portal.runtime.system.connection
startApp : sap.com/com.sap.portal.runtime.system.connection
startApp : sap.com/com.sap.portal.runtime.gwtintegration
startApp : sap.com/com.sap.portal.themes.lafservice
}
Active threads:
Thread:DeployThread[sap.com_com.sap.portal.usermapping]
id: 177
task: [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.usermapping]
subtask: null {
creator:DeployThread[sap.com_com.sap.portal.usermapping]
id: 177
task: [Deploy Controller] - performing [deploy] operation of component [sap.com/com.sap.portal.usermapping]
subtask: null
Active operations:
update : sap.com/com.sap.portal.usermapping
}
owns the following locks:
sap.com/com.sap.km.cm.service.base - shared
sap.com/tc~ep~semantics~api~restricted - shared
sap.com/tc~kmc~coll~scf - shared
sap.com/com.sap.netweaver.bc.util.ummig - shared
sap.com/com.sap.netweaver.bc.uwl.ui - shared
sap.com/com.sap.netweaver.coll.appl.base - shared
sap.com/tc~lm~ctc~cpa~kmc_sda - shared
sap.com/com.sap.netweaver.coll.appl.ui.sync - shared
.....
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Environment
- SAP NetWeaver Java 7.50
- Enterprise Portal 7.5
Product
SAP NetWeaver all versions
Keywords
Enterprise Portal , SCA EP-BASIS , deploy-components , SUM , DeployThread , Locks , timed out. , KBA , BW-BEX-ET-WJR , BEx Web Java Runtime , EP-PIN-PRT , Portal Runtime , BC-JAS-DPL , Deployment , Problem
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