Symptom
No Australia / UK forms available in Compliance Settings Page
Environment
SAP SF ONBOARDING
Reproducing the Issue
- Navigate to Compliance Settings
- Now you could see there was no Australia / UK forms available
Cause
- You can validate the compliance form whether the jobs were running successfully or not.
- Navigate to Manage data -> Choose ComplianceMetadataUpgradeDetail -> Choose any Upgrade ID
- Now you can see there is Error message says : Failed to Connect PFS
Resolution
- You can give valid user name and the password for PFS via provisioning. ( Also please validate the PFS URL whether its working or not).
- Now you can re-run the Onboarding compliance metadata sync job.
- Re-test the Behavior. We can able to see the forms under compliance settings Page.
Keywords
compliance settings, No data, PFS, Print form service, OBD, Onboarding , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , How To
Product
SAP SuccessFactors Onboarding 2211
Attachments
Pasted image.png |