SAP Knowledge Base Article - Public

3305209 - Unable to Manually Run the Concur Employee Outbound Run

Symptom

You are unable to manually run the Concur Employee Outbound Run,getting the following error: Registration for OAUTH not found for user.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center, User Registration for OAUTH2 Web Services view.
  2. On the Overview screen, select service CONCUR_INTEGRATION_OAUTH and click Switch Edit Mode.
  3. On the pop-up screen, enter the Client Secret for the Concur application server. (For more information, see chapter Register Client for OAUTH Web Services).
  4. Choose Add Row. You can choose the employee from the drop-down list in the field User Logon Name.
  5. In the field User Account you can enter the employee’s name or any other descriptive text. Choose OK.
  6. Here add a new employee to the list of registered users, you see the User Logon Name and the User Account text in the columns User ID and Description.
  7. Repeat step 4 for all other SAP Business ByDesign users who should be allowed to manually run master data replication or retrieve expense report.
  8. On the Overview screen, select service CONCUR_INTEGRATION_OAUTH2.
  9. Check that the user SAP_SYSTEM is registered for this service provider. If not, click Switch Edit Mode and follow the steps 3-4 to register this user.

Cause

This error occurs due to inconsistency.

Resolution

You may deregister and register it again on the Oauth User Registration screen - in most cases this will solve the issue. You can ignore the access permission status on the Oauth User Registration screen.Once the user has been registered properly the next usage of the Concur connection then finally enables the user automatically and the status turns green.

See Also

https://launchpad.support.sap.com/#/notes/3248965

Keywords

Registration for OAUTH not found for user,  Oauth User Registration screen. , KBA , registration for oauth not found , oauth user registration , AP-INT-GEN , Reuse parts of the DU Integration Orchestration , Problem

Product

SAP Business ByDesign all versions