SAP Knowledge Base Article - Public

3305414 - Cannot Login ByD Mobile APP via Identity Provider using SSO.

Symptom

User is Not able to Login ByD Mobile APP via Identity Provider(IDP) using SSO

Error Message "The SAML setting is incorrect"

Environment

SAP Business By Design

Reproducing the Issue

  1. Open ByD Mobile APP
  2. Enter Details-Company name,Email & Password
  3. Choose Login
  4. Error Message "The SAML setting is incorrect"

Cause

The cause for the issue is Identity Provider(IDP) is not configured correctly.

Resolution

User has to Correct the configuration on the Identity Provider(IDP).

See Also

   2941373 - URL's that are required to configure SSO in IDP server

Keywords

Cannot login Moblie app,The SAML setting is incorrect,SSO Login,Mobile APP via Identity Provider , KBA , the saml setting is incorrect , sso login , cannot login moblie app , ,mobile app via identity provider , SRD-CC-MOB , Mobile Framework , Problem

Product

SAP Business ByDesign all versions