3305535 - Validated Mobile App Quickguide Sync issue

When an iOS user creates a Learning Quickguide which includes an image and attempts to sync with LMS, but there is also a web Quickguide copy which doesn’t have an image, a conflict occurs and the sync fails. The mobile copy is retained but the change is not reflected in web learning via LMS. On reactivating in mobile and navigating back to the Quickguide, the image is also not displayed, despite keeping the iOS copy with the image.

• SAP SuccessFactors Learning Management System
• Validated App Only

Still under investigation

Current Workaround:

Complete Quickguide updates from the web if a version sync will be required

KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Known Error