Symptom
- The user is getting synced in IAS with the username of their inactive employment record.
- The user is a concurrent employment and cannot log in to the SuccessFactors instance as their username is not correctly synced in IAS.
- IPS Sync failing due to missing email ID in concurrent employment
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Environment
- SAP SuccessFactors HCM Suite
- SAP Cloud Identity Services – Identity Authentication IAS
- SAP Cloud Identity Services – Identity Provisioning IPS
Product
SAP SuccessFactors Platform all versions
Keywords
IPS, SYNC, loginname, manage login account, IPS sync, inactive record, inactive user, inactive, Active users, Active, LoginName already Exists , INC5311699 , KBA , LOD-SF-PLT-IPS , IPS integration & sync with BizX , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , LOD-SF-PLT-MLA , Manage Login Accounts , Problem
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