SAP Knowledge Base Article - Preview

3305594 - User with concurrent employment synced to IAS with the username from an inactive record

Symptom

  • The user is getting synced in IAS with the username of their inactive employment record.
  • The user is a concurrent employment and cannot log in to the SuccessFactors instance as their username is not correctly synced in IAS.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP Cloud Identity Services – Identity Authentication IAS 

Product

SAP SuccessFactors Platform all versions

Keywords

IPS, SYNC, loginname, manage login account, IPS sync, inactive record, inactive user, inactive, Active users, Active, LoginName already Exists , INC5311699 , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

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