SAP Knowledge Base Article - Public

3305659 - Default supplier invoice template not getting picked when creating new supplier invoice via collaboration window

Symptom

You have created a supplier invoice template for the combination of supplier and the company, and mark this template as default.

However this default template is not getting picked when creating new supplier invoice via collaboration window.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Log in with SAP collaboration window.
  2. Upload items in the invoice scanner.
  3. Click on Review button, the supplier and the company are correctly scanned and recognized, the invoice type is "Invoice".
  4. Click on "Create invoice".
  5. When the "Create invoice" window opened, you are expecting the default template to be automatically imported with all the data and invoice structure, but nothing happened.
  6. You still need to manually select it from the field "Template ID" -> Update template.

Cause

When you create scanned invoice from the SAP collaboration window, system does not consider the invoice template.

Instead system considers the purchase order reference. (If you have enabled the scoping "Do you want to compare scanning invoice items with purchase order items" )

You can refer to the below scoping questions under Supplier invoicing.

  • Do you want to compare scanning invoice items with purchase order items ?
  • Do you want to default the company based on scanned value ?

When you create the scanned invoice manually from Supplier invoicing work center and then, if you select the specific template and update template, system defaults the details from the template.

Resolution

It is very welcomed if you would like to suggest an enhancement of this functionality.

Kindly turn to our Forum for new requirement proposals: https://influence.sap.com/SAPByDesign

Keywords

Default supplier invoice template, SAP collaboration window, Scanned invoice, Default template, supplier invoice, invoice scanning , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign all versions