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SAP Knowledge Base Article - PreviewSymptom
As a partner, you use the partner incident interface from the communication scenario "Integration of the support request: partner to customer".
While using the function of submitting references, e.g. KBA in the solution collection, the KBA appears in partner system, however it is not displayed in customer tenant.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Partner Communication Scenario, KBA, Solution Search , KBA , AP-LM-SUP , Supportability , AP-SSR-SSR , SAP Support Request , Product Enhancement
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