3305911 - Workbook saved in AO version 2.7 or lower not able to connect when opened in AO version 2.8 or higher

You recently upgraded your Analysis for Office from a version 2.7 or lower to Analysis for Office 2.8 or higher.

You open a saved workbook and you are not able to connect to your system.

Analysis for Office display the error below that is the same that you can see in the LOG file:

RETURN CODE: -102
Details:            Com.Sap.Cof.Interfaces.Connection.Connection Exception:
ERROR             service 'xxxxx' unknown 
TIME                Wed Feb 15 18:05:20 2023 
RELEASE          785
COMPONENT    NI (network interface)
VERSION         40 
RC                  -3
MODULE          D:/depot/bas/785_COR/src/base/ni/ninti.c
LINE               939
DETAIL           NiPGetServByName: 'xxxxx' not found 
SYSTEM CALL  getaddrinfo 
COUNTER        1
RETURN CODE: -102 —> SAP.Middleware.Connector.RfcCommunicationException: 
ERROR            service 'xxxxx' unknown

Analysis for Office 2.8 and higher

Connection, upgrade, ForceRefreshConnectionInfo, service, unknown, NiPGetServByName,not found, refresh, reload , KBA , BI-RA-AO-XLA , Excel Addin , How To