SAP Knowledge Base Article - Public

3305992 - Employee Basic Import error: "Exclude Assignment ID Column from the User Data Template" option is checked in the Platform Feature Settings admin tool

Symptom

After an Employee Basic Import, email notification shows the following error:

TROUBLE SHOOTING

Errors:

1.The following users were not imported or updated because the "Exclude Assignment ID Column from the User Data Template" option is checked in the Platform Feature Settings admin tool.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Import Employee Data
  2. Select Import Data
  3. In "select an entity" choose "Basic Import"
  4. Browse the correct file
  5. Import

Email notification is sent to the user with the error message.

You notice the option "Exclude Assignment ID Column from the User Data Template" under Platform Feature Settings and it is actually unchecked.

Cause

Assignment UUID column is present in the import file.

Resolution

Remove the assignment UUID column from the import file. This value does not change for existing users, so removing it will not cause any issue.

Keywords

Exclude Assignment ID Column from the User Data Template, Basic Import, Assignment UUID, basic import error, import error, employee import error, Employee Basic Import error , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem

Product

SAP SuccessFactors Platform all versions