SAP Knowledge Base Article - Public

3306605 - Unable to fill out a non-mapped document during Onboarding - Onboarding 2.0

Symptom

The user is looking for a way to have a candidate complete a document without mapping it within the onboarding process.

Environment

SAP SuccessFactors Onboarding

Cause

This behavior is a system limitation, as the current onboarding configuration does not allow candidates to fill out documents that have not been mapped to system fields.

Resolution

Custom information can be collected from candidates through the Custom Data Collection step within the Onboarding process.

Please note that completing a document without mapping is currently a system limitation. If this functionality is important for your business needs, we recommend submitting an enhancement request for further consideration.

See Also

Help Guide: Configuring Onboarding Data Collection with Customized Data Collection Object Instance

Keywords

ONB, OBX, Onboarding, Document, Custom Data Collection, mapping, process , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , How To

Product

SAP SuccessFactors Onboarding all versions