SAP Knowledge Base Article - Public

3307032 - Error opening bonus plan - Variable Pay

Symptom

Error when trying to open a variable pay template from compensation home or when trying to open executive review.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Compensation Home
  2. Open variable pay template
  3. Error:



  4. Then go to Executive Review
  5. Try opening affected template
  6. Error:

Cause

That happens when the background section ID being used is disabled.

Resolution

  1. Download the templates xml
  2. Search for tag <vp-background-element-id> and check the ID being used
  3. Then go to Manage Business Configuration
  4. Go to Background Elements under Employee Profile
  5. Search the element and enable it

Keywords

error, open, opening, template, variable, pay, plan, template, fingerprint=123bba85f308118c92a3fd0eae01194e9e9b0d59, 123bba85f308118c92a3fd0eae01194e9e9b0d59, can't, access, form, worksheet, 900-001-6, executive, review , KBA , LOD-SF-VRP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions