Symptom
Following error occurs when posting goods receipt based on Inbound Delivery Notificaiton(IDN).
"Error during delivery update
-----> The action FINISH is not possible. Refresh the screen and try again. If the problem persists, report an incident.
-----> The total number of serial numbers must be the same as the quantity for product XXX."
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to Inbound Logistics Work Center.
- Go to Inbound Delivery Notifications View.
- Search for IDN YYY.
- Choose Post Goods Receipt.
- Fulfill the fileds: Actual quantity, Target Logistics Area ID.
- Choose Save and Close, then the error occurs.
Cause
The IDN YYY was created when the Serial Number Profile was <Mandatory on all Logistics & Production Processes> for product XXX.
However, the product profile is now <Optional Serial Number Assignment>.
Resolution
You have two options.
- Fulfill the Serial Number for Product XXX during posting goods receipt based on the IDN YYY.
- Cancel the IDN YYY and re-create a new one.
Keywords
Post Goods Receipt, Serial Number Profile, Mandatory on all Logistics & Production Processes, Optional Serial Number Assignment. , KBA , AP-IDP , Inbound Delivery Processing , How To