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3307211 - Unable to reset user sapsso password after adding "-psapsso" in the RUN file - SAP ASE for Business Suite and SAP BW

Symptom

  • Failed to reset sapsso password following:
    KBA 2008256 - How to reset sapsso password - SAP ASE for Business Suite and SAP BW

  • When start ASE with switch -psapsso added, it doesn't give the new sso password

  • 'startserver -f RUN_file' command has this output in the end:
    00:0000:00000:00000:2023/02/28 13:20:27:01 kernel   dopen: open 'C:\sybase\SID\sybsystem\master.dat'  No error

  • Reset sapsa and sa would have same behavior as above


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 16.0

Keywords

sybase, SAPASE, SAP ASE, sso, System Security Officer, pw, change, update, generate , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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