3307302 - API Management Onboarding has failed with "User first name cannot be empty. Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit."

Symptom

Onboarding procedure of API Management account fails with below error:

Onboarding has failed.
"User first name cannot be empty. Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit."

Environment

SAP API Management

Product

SAP Business Technology Platform all versions

Keywords

Onboarding procedure, API Management, error, onboarding error, Onboarding has failed, User first name cannot be empty, Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit, User first name cannot be empty. Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit, first_name, assertion attribute, assertion-based attributes, SAP, , KBA , OPU-API-OD-DT , Designtime , Problem

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