3307302 - API Management Onboarding has failed with "User first name cannot be empty. Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit."

Symptom

Onboarding procedure of API Management account fails with below error:

Onboarding has failed.
"User first name cannot be empty. Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit."

Environment

SAP API Management

Product

API Management all versions ; SAP Business Technology Platform all versions ; SAP Integration Suite all versions

Keywords

Onboarding procedure, API Management, error, onboarding error, Onboarding has failed, User first name cannot be empty, Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit, User first name cannot be empty. Try again after updating the User Information with a valid First Name in the SAP BTP Cockpit, first_name, assertion attribute, assertion-based attributes, SAP, , KBA , OPU-API-OD-DT , Designtime , Problem

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