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SAP Knowledge Base Article - PreviewSymptom
You are trying to create Appointment with subject and body of text from outlook to C4C. Initially it got synchronized properly but when you try to do edit and try to sync its not updating properly.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
SSI appointment sync, Calender sync issue , KBA , outlook content not sync , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
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