SAP Knowledge Base Article - Preview

3307427 - System throwing an error while sending an Offer Letter

Symptom

When creating an Offer Letter for a candidate an error occurs:

errorId=ad6bf8ec-bed3-42ad-b6d3-1063409dcb77, fingerprint=da793bcdfa34ea2c44845e372102e0a953cf2a49, timestamp=*******, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorID=ad6bf8ec-bed3-42ad-b6d3-1063409dcb77, timestamp=********, and the version information from the current screen) if the issue keeps occurring., server=******


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

Offer, Error, Send, Create, errorId=ad6bf8ec-bed3-42ad-b6d3-1063409dcb77, fingerprint=da793bcdfa34ea2c44845e372102e0a953cf2a49 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

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