Symptom
Error to open Dashboard - An application error occurred. Click Refresh or try again later. If this still doesn’t work, please contact Product Support.
Environment
SAP SuccessFactors Onboarding
Cause
Onboarding Process status of the affected user is still Open.
Resolution
In order to new users access Onboarding Dashboard they need to have his own Onboarding process status different from "Open".
Example: A new user had just been Onboarded. His/her Onboarding process need to be completed. Make sure of it going to Manage Data > Process > searching by affected user Process ID.
Keywords
Onboarding, Process, Status, Open, Error, Dashboard, Permission, Application, Click, Refresh, COE0028, Permission , KBA , LOD-SF-OBX-DBD , Dashboard , Problem