SAP Knowledge Base Article - Public

3307478 - Error to open Dashboard - Onboarding

Symptom

Error to open Dashboard - An application error occurred. Click Refresh or try again later. If this still doesn’t work, please contact Product Support.

Environment

SAP SuccessFactors Onboarding

Cause

Process status of the user is Open.

Resolution

In order to newly users access Onboarding Dashboard they need to have his own Onboarding process status different from "Open".

Keywords

Onboarding, Process, Status, Open, Error, Dashboard, Permission, Application, Click, Refresh, COE0028, Permission , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding all versions