Symptom
Unable to add Sales Order to Sales Quote or 'Add Successor' field is Disabled in the Sales Quote.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter
- Go to Sales Quote view
- Open any Sales Quote
- Navigate to Sales document facet
- Go to Sales order section
- Click the 'More' button
- 'Add Successor' field is disabled
Cause
Creating follow-up Sales Order is only enabled if the Sales Quote is consistent, not an inactive version, not anonymized, not bi-directional integrated, does not have the Transfer Status "In Transfer" and is not Archived.
Resolution
This is the current standard behavior of the system.
Keywords
Add Successor, Sales Document, Facet, Button, Sales Order, Sales Quote , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer core applications 2211